Milkshake Media Privacy Policy
Effective Date: January 1st 2025
At Milkshake Media ("we", "our", "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our email and SMS communications.
1. Information We Collect
We may collect the following types of information from you:
Personal Information: Name, email address, phone number, and business information when you sign up for our newsletter, book a call, or contact us.
Marketing Data: Preferences for receiving marketing communications, such as email and SMS.
Usage Data: IP address, browser type, pages visited, and time spent on our site through analytics tools.
2. How We Use Your Information
We use the information we collect to:
Provide and manage our services
Communicate with you via email and SMS about our services, promotions, updates, and educational content
Improve our website, services, and user experience
Respond to inquiries and provide customer support
Comply with legal obligations
3. Email and SMS Communications
By submitting your email address and/or phone number through our forms, you consent to receive communications from us, including:
Marketing emails related to our services and educational content
SMS messages, which may include promotions, reminders, or important updates
Message and data rates may apply. Message frequency may vary.
You may opt out at any time:
Email: Use the “unsubscribe” link in any of our emails
SMS: Reply “STOP” to unsubscribe or “HELP” for assistance
4. Data Security
We take appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections or deletions
Withdraw consent for marketing communications
Lodge a complaint with a data protection authority