FAQs
General:
A: We obviously can’t give you an exact answer as there are a lot of variables that go into generating results, however, for the 7-figure and 8-figure brands that work with us, they generally see at least a 12x ROI by the end of the first 3 months of working with us.
A: We are a Klaviyo Partner Agency so Klaviyo is our bread and butter when it comes to email marketing. However, we do also specialize in MailChimp.
A: We completely understand if you are hesitant about making an investment into your email marketing and are unsure of whether the results will be up to your expectations. Because of this, we have a 100% money-back guarantee if you are not satisfied with our service. We put our clients first and want to ensure you are completely satisfied with the work we do.
A: 3 Months. We don’t like locking our clients into long-term contracts where they feel stuck. Due to this, we offer flexible 3-month contracts as we believe this gives us enough time to prove ourselves, and see whether this is a viable long-term partnership. From the end of the 3rd month, we continue on a rolling month-by-month basis so you can leave at the end of any given month!
A: Absolutely! We have a specialized team of in-house designers that have extensive experience in email design and they will handle the entire design process from start to finish. We are always open to any design suggestions you have and everything is approved by you before it goes live.
A: Yes of course! We have a specialized team of in-house copywriters that have spent years honing the craft of eCommerce email copywriting. We are always open to any copy suggestions you have and everything is approved by you before it goes live.
Setup and Onboarding Questions:
A: It usually takes 7 – 10 days after the onboarding call to get the first batch of emails live.
A: No. The great part about working with us is, we have a team of developers who handle all the technical aspects of the set up so you don’t have to worry.
A: Yes. All emails we create are 100% mobile responsive and look amazing on any given device that your target audience may view them on.
A: Yes. A big part of our strategy will be ensuring your email list is regularly cleaned and is trending in an upwards trajectory every month. We implement a variety of methods to capture email addresses.